For paper correspondence, you can give a person you trust a key to your mailbox for any reason and, if necessary, issue them with a power of attorney authorising them to collect postal items delivered into the recipient’s own hands.
Similarly, for electronic messages delivered to your electronic mailbox on the slovensko.sk portal, you can arrange access for a trusted person.
The authorised person will use their electronic identity card (eID) [1] with an electronic chip and their Personal Security Code (BOK) as the “key” to your electronic mailbox. We recommend checking these details in advance to avoid a situation in which your authorised representative is unable to log in to your electronic mailbox during your absence—for example, because they have forgotten their BOK or their eID is no longer valid.
For more information, see the section How to Start Communicating with the State ElectronicallyOpens in a new window.
You can subsequently grant a power of attorney to one or more selected persons, either in paper form or electronically. We recommend opting for the electronic method, which is simple, fast, free of charge and environmentally friendly.
Electronic applications are available directly in your electronic mailbox under Settings, in the Authorisations section. For detailed step-by-step instructions, see the Guide to Granting Authorisation to Access and Manage an Electronic MailboxOpens in a new window [PDF, 797 kB].
Paper application forms for granting authorisation can be found in the FormsOpens in a new window section under the Ministry of Investments, Regional Development and Informatization of the Slovak Republic.
Access to and management of an electronic mailbox can be either full or partial.
With full access, you allow the selected person to manage all folders in your electronic mailbox. They will be able to read, delete, move and upload messages, create and delete folders, and configure rules for storing messages in those folders.
For more information, see the Description and Scope of Individual Authorisations in an Electronic MailboxOpens in a new window [PDF, 153 kB].
With partial access, you can restrict the selected person’s permissions and specify them in more detail. This option is useful if you want a particular person (for example, an assistant at your company) to have access only to certain messages in subfolders or to be able to perform only specific actions. For instance, they may be allowed to read and move messages but not accept delivery of, or delete, them.
For more information, see the Guide to Configuring Permissions for Partial AccessOpens in a new window [PDF, 278 kB].
To ensure that you do not miss any messages delivered to your electronic mailbox or the deadlines associated with them, we would also like to highlight the option to set up notifications via SMS or email.
For more information, see the article Will I Be Notified of a New Message Without Logging In to My Electronic Mailbox?Opens in a new window.
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[1] For this purpose, you can also use an alternative authenticatorOpens in a new window, an authentication certificateOpens in a new window, or an electronic identification means issued by another EU Member State (eIDAS nodeOpens in a new window).
