Date of publication: 15 May 2018
The Office of the Deputy Prime Minister of the Slovak Republic for Investments and Informatization issued Methodological Guidance No. 002089/2018 to ensure a uniform user interface and a consistent method of communication with users when providing public administration electronic services, based on the requirement to standardise e-services arising from the 2016 National Concept of Public Administration Informatization. The Methodological Guidance issues the Unified Design ManualOpens in a new window for public administration electronic services.
Updated on 30 November 2022
Date of publication: 17 March 2016
The purpose of this Methodological Guidance is to provide civic associations as legal entities with comprehensive information concerning the establishment of an electronic mailbox and the creation of access for the statutory body of a civic association to its electronic mailbox.
Updated on 10 July 2023
Date of publication: 1 February 2016
The Methodological Guidance is intended for public authorities and legal entities. It provides comprehensive information on the registration of a technical account intended for the authentication of information systems, management of an electronic mailbox, and access to the services of the common modules of the Central Government Portal, as well as information on the registration of a Service Provider.
All electronic applications must be electronically signed by the statutory body or an authorised person using a qualified electronic signature with a qualified electronic time stamp (hereinafter referred to as “QES”) or a qualified electronic seal with a qualified electronic time stamp (hereinafter referred to as “QESeal”). They must be sent to the electronic mailbox of the National Agency for Network and Electronic Services in accordance with the General Integration Description.
All paper documents must be sent to:
National Agency for Network and Electronic Services
Tower 115
Pribinova 25
811 09 Bratislava
Slovak Republic
All electronic documents must also be electronically signed by the statutory body (or both parties) using a qualified electronic signature with a qualified electronic time stamp (hereinafter referred to as “QES”) or a qualified electronic seal with a qualified electronic time stamp (hereinafter referred to as “QESeal”). They must be sent to the electronic mailbox of the National Agency for Network and Electronic Services in accordance with the General Integration Description.
Each electronic application that contains an electronic document must also include information on the purpose for which the document is to be used (e.g. registration of a technical account, authorisation of an employee, registration of mandate-based representation, etc.).
More information on the registration of a technical account, Service Provider, and the documents required for registration can be found on the Register of Authentication CertificatesOpens in a new window page.
If you wish to request an exception, you must submit your request at least 20 calendar days before the requested action, specifying the action in detail, providing a valid reason, and proposing a binding date for remediation.
If the remediation is not carried out within the agreed deadline approved by both parties, the action performed under the exception will be cancelled.
Updated on: 20 May 2026
Date of publication: 24 July 2015
The Methodological Guidance does not apply to entities that wish to authorise electronic documents using a qualified electronic seal created through their own external certified device (smart card, USB key, etc., i.e. not using the HSM module of the Central Government Portal).
A qualified electronic seal can be created on the Central Government Portal using a key pair in the HSM module of the Central Government Portal in the following ways: by integrating an information system with the Central Electronic Registry (CEP) or on the slovensko.sk portal in the message composer in the public authority's electronic mailbox using the “Seal” button. Instructions for using a qualified electronic seal in the message composer [.pdf, 626.4 kB].
Updated on: 5 October 2016
Date of publication: 19 November 2014
The purpose of this Methodological Guidance is to provide public authorities with information on the procedure for registering and managing access to public administration information systems for their employees on the Central Government Portal.
Date of publication: 6 December 2013
Information for users of the Central Government Portal on how to use electronic mailboxes.
Updated on: 15 June 2015
Date of publication: 7 October 2013
Information for obliged persons pursuant to Act No. 275/2006 Coll. on Public Administration Information Systems.
