Create labels (tags) according to your preferences and assign them to individual messages. This allows you to visually organise the contents of your electronic mailbox and find messages more easily.
Custom message labels, known as tags, make working with electronic mailboxes faster and easier. Messages are colour-coded for quick identification, making the message list clearer and easier to navigate.
Labels are colour-coded markers containing descriptive text that you can customise to assign a status or attribute to a message in your electronic mailbox (for example, an internal label indicating that a message is currently being processed).
The label text can contain any characters, including letters, numbers, special characters and symbols, to help you manage messages more efficiently. For example, labels can indicate a message’s status, type, priority, or the person to whom it has been assigned.
Predefined labels are also available in the mailbox to identify general message types, such as Submission, Delivery Receipt, Technical Message and Payment Instruction.
These labels cannot be deleted or renamed, but their colours can be changed. Since they are assigned automatically, they cannot be manually applied to individual messages.
If you need to mark a message as, for example, “technical”, create your own label with the appropriate description.
You can manage labels in the Settings – Label Management section (Figure 1). Labels can be added, edited and deleted.
You can also create a label directly from the message list by clicking Labels – New Label (Figure 2), or navigate directly to Settings.
Fig. 1 – Managing labels in the electronic mailbox under Settings
Fig. 2 – Labels accessible via the menu in the electronic mailbox message list
A custom label can be assigned either in the message list or directly in the message details. In the message list, select the message or messages you want to label and click Labels. Select one or more labels (the selected labels will be applied to all selected messages) and click Confirm Changes. Follow the same procedure in the message details.
In the electronic mailbox message list, advanced search by label is also available in the “Search Messages” field using the Labels filter.
By creating rules, you can ensure that new messages are automatically saved to a subfolder of your choice before they arrive in your electronic mailbox. You can also assign colour-coded labels to messages, helping you keep all your administrative correspondence neatly organised.
The electronic mailbox allows users to set up automatic message sorting. The aim is to simplify the management of electronic correspondence. Users will no longer need to sort individual messages manually. Once the rules have been configured, incoming and outgoing electronic messages will be sorted automatically according to the conditions defined by the user.
This feature is available to all users, including individuals, self-employed persons, legal entities, and public authorities.
It can be accessed directly in the electronic mailbox under “Settings” – “Rule Settings” (Figure 1).
Fig. 1 – Rule Settings
To create a rule for automatically sorting incoming and outgoing messages, go to the “Rule Settings” section and click “Create New Rule.” A new window will then appear, allowing you to define the conditions and actions (Fig. 2).
Fig. 2 – Create Rule
Received and sent messages can be sorted into a selected folder, assigned a label, or both at the same time (so-called actions that define what should happen). To do this, at least one condition must be selected (a criterion that determines when the selected action is performed). A condition can be defined positively or negatively, i.e. whether it contains or does not contain text specified by you relating to the sender, the message subject (multiple subjects can be added), or a label. Labels are custom-coloured message markers with any descriptive text, such as “To Do”, “In Progress”, “Important”, and so on.
Example visualisation of configured rules:
Just like in online banking or an email client application, you can configure SMS or email notifications in your e-mailbox (e-schránka) to alert you as soon as new mail is delivered.
If you are unable to manage the correspondence in your electronic mailbox, whether you have activated it for message delivery voluntarily or are required to do so, you can simply authorise other trusted individuals to manage it on your behalf. You can change or revoke the permissions granted at any time.
Your electronic mailbox allows you to create a list of favourite or frequently used e-services, which you can access quickly and easily in the future.
You no longer need to search for a general submission or a specific electronic service addressed to a selected institution exclusively on the slovensko.sk portal homepage. You can now access these services directly from your electronic mailbox.
You can also create a list of your favourite or frequently used services, allowing you to access them quickly and easily in the future.
If you are already working in your electronic mailbox and need to submit an application or other document to a public authority, click the green “+ Create Message” button in the top-left corner of the mailbox (Fig. 1).
Fig. 1 – Creating a Message in the Electronic Mailbox Interface
You will then be taken to an interface where you can either use “Find a Service” to search for a specific service in the prescribed structured format, or use “General Submission” to send a simple, unstructured submission to a public authority that does not provide a dedicated service for the matter in question (Fig. 2).
Fig. 2 – Select a Service
If you use certain services regularly or repeatedly, you can add them to your Frequently Used Services list. To do so, when creating a new submission (message), click “Add to Frequently Used Services” (Fig. 3). The service will then be added to the list.
The “Add to Frequently Used Services” button is available only when the electronic form is completed within the so-called slovensko.sk portal form builder environment. This means that the feature is not available for external electronic services accessed through a dedicated service provider portal.
Fig. 3 – Adding a Service to Frequently Used Services
The service added in this way will subsequently appear in the “Frequently Used Services” section (Fig. 4), which is displayed after clicking the previously mentioned “+ Create Message” button (Fig. 1).
If you no longer need one of the frequently used services, you can easily remove it from the list by clicking the “Remove” button.
Fig. 4 – General Agenda of the TEST – NASES Institution Added to the “Frequently Used Services” Section
