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Deactivation of an Electronic Mailbox, Reactivation of an Electronic Mailbox, and Cancellation of a Foreign Person’s Mailbox

Deactivation is a procedure that ensures an electronic mailbox can no longer be used for electronic delivery of official documents. Access to the electronic mailbox will remain available, and its contents will be preserved.

An electronic mailbox can be deactivated using the mailbox’s deactivation function or by submitting a paper application bearing the applicant’s officially certified signature.

The mailbox will be deactivated on the date specified in the application, but no earlier than the third working day after the application has been delivered.

An application to deactivate an electronic mailbox for delivery purposes may be submitted in paper form to the following address:

National Agency for Network and Electronic Services
Tower 115, Pribinova 25
811 09 Bratislava
Slovakia

Alternatively, the application may be submitted electronically. The function for deactivating an electronic mailbox for delivery purposes is available in the Settings section of the electronic mailbox interface.

An electronic mailbox is also deactivated upon the occurrence of the following events, effective as of the date of:

  • the death of a natural person;
  • the date of death specified in a final court decision declaring a natural person deceased;
  • the date on which a decision depriving a person of legal capacity, or restricting their legal capacity, becomes final, provided that the restriction also covers legal acts relating to the management of the electronic mailbox and electronic delivery.

If the electronic mailbox has not been cancelled, its owner may apply for reactivation no earlier than six months after the most recent deactivation.

The owner may request reactivation by submitting an application, specifying the desired reactivation date. Reactivation may take effect no earlier than the third working day after the application has been delivered.

If the mailbox has been deactivated twice during the immediately preceding 15-month period, the owner may reactivate it for electronic delivery only after 12 months have elapsed since the most recent deactivation.

An application to reactivate an electronic mailbox for delivery purposes may be submitted using the electronic mailbox function or in paper form bearing the applicant’s officially certified signature. Paper applications must be sent to:

National Agency for Network and Electronic Services
Tower 115, Pribinova 25
811 09 Bratislava
Slovakia

An administrative fee applies: EUR 10 for a paper application or EUR 5 for an electronic application.

An electronic mailbox is reactivated for delivery purposes upon the request of the person concerned in the following cases:

  • where the mailbox belongs to a self-employed natural person, at the request of a person authorised under special legislation to continue the mailbox owner’s business activities;
  • where a court determines that a person who was declared deceased is alive and the decision declaring that person deceased is revoked;
  • where the grounds for deactivation arising from a decision depriving a person of legal capacity, or restricting their legal capacity in relation to the management of the electronic mailbox and electronic delivery, no longer apply.

In these cases, the electronic mailbox is reactivated free of charge.

The electronic mailbox will be cancelled, and its contents deleted, after three years have elapsed from the death of the mailbox owner, the declaration of the mailbox owner as deceased, or the dissolution or termination of the mailbox owner, as applicable.

Revised:
Published:

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