An electronic mailbox, as defined by the e-Government Act, is an electronic storage facility in which electronic messages and notifications are stored. An electronic mailbox enables citizens and business entities to communicate electronically with public administration.
The establishment of electronic mailboxes is governed by Act No. 305/2013 Coll. on the Electronic Form of Exercising the Powers of Public Authorities and on Amendments and Supplements to Certain Acts (the e-Government Act)Opens in a new window. Electronic mailboxes are established by the Ministry of Investments, Regional Development and Informatization of the Slovak Republic for natural persons, natural persons – entrepreneurs, legal entities, public authorities, and subjects of international law.
An electronic mailbox for natural persons is established automatically for citizens of the Slovak Republic who have reached the age of 18.
Each entity is provided with only one electronic mailbox, and its establishment is free of charge.
If a natural person is also an entrepreneur or a public authority, or if a public authority is also a legal entity that does not exercise public authority, a separate electronic mailbox is established for each of these legal statuses.
A typical example of establishing multiple mailboxes for one person/entity is a notary, who will have two mailboxes established: one as a natural person and one as a public authority.
In order for an electronic mailbox to be used for electronic delivery, it must be activated for delivery.
Electronic mailboxes of public authorities are activated for delivery at the same time as they are established. Citizens and natural persons – entrepreneurs may request activation at any time. All electronic mailboxes of legal entities registered in the Commercial Register and having their registered office in the Slovak Republic have been mandatorily activated for delivery since 1 July 2017. Since 1 June 2020, the same process has also applied to electronic mailboxes of legal entities that are not registered in the Commercial Register. More information...Opens in a new window
• Accessibility – an electronic submission can be sent from home or from the office. You need a computer, access to the Internet, the relevant softwareOpens in a new window, and an ID card with a chip and a security personal codeOpens in a new window; alternatively, a foreigner's residence document with a chip and a security personal code, or an authentication tool from another EU Member State.
• Financial savings – an electronic submission is subject to an administrative fee charged at half the rate applicable to the same submission made in paper form.
• Time savings – submissions can be sent at any time of the day, without waiting in line or being restricted by office hours.
• Security – communication through electronic mailboxes operates on principles similar to electronic banking. Delivery through this module is legally guaranteed. For more information, please see the security principles.
• Information – citizens/entrepreneurs are informed about the sending and delivery of individual submissions through notification messages.
