An electronic submission, including its attachments, shall have the same legal effect as an application for the commencement of proceedings, a statement of claim, an application, a complaint*, a statement, an opinion, a notification, or any other document, including attachments, that is submitted to or served on a public authority in paper form.
An electronic submission, including all electronic documents, shall be deemed to have been delivered upon its placement in the electronic mailbox, i.e. at the moment from which the electronic official message is objectively available to the recipient in the electronic mailbox (§ 32 of the e-Government ActOpens in a new window). A public authority is obliged to accept electronically delivered electronic messages every day (§ 30(7) of the e-Government ActOpens in a new window).
For a received electronic submission or electronic document, the public authority is obliged to issue an electronic delivery receipt. If the recipient is a public authority, the delivery receipt is generated and confirmed by the electronic registry office of that authority (§ 30(2) of the e-Government ActOpens in a new window). The public authority performs authentication using a qualified electronic signature with a mandate certificate or a qualified electronic seal with attached time stamps (§ 23(1) of the e-Government ActOpens in a new window).
The delivery receipt shall contain information on:
Pursuant to § 3 of Act No. 9/2010 Coll. on ComplaintsOpens in a new window, a complaint is a submission by a natural person or legal entity whereby:
a) the person seeks protection of their rights or legally protected interests which they believe have been violated by the action or inaction of a public administration authority;
b) the person points out specific deficiencies, in particular violations of legal regulations, the remedy of which falls within the competence of the public administration authority.
