A natural person – a citizen of the Slovak Republic – does not have their mailbox automatically activated for delivery when the mailbox is created. In order to activate the mailbox for delivery, they must submit a request to do so. The activation function is available in the mailbox in the upper right-hand corner (the “Activate mailbox” button). After the request to activate the electronic mailbox has been submitted, the mailbox will be activated for delivery without undue delay (subject to staffing and technical capacity).
The submission of electronic applications through the central government portal is not related to the activation of your electronic mailbox.*
This means that you can submit an electronic application regardless of whether your electronic mailbox has been activated for delivery. The only difference is that a public authority may deliver an official electronic decision to an activated mailbox, whereas if your mailbox has not been activated for delivery, the authority must deliver the decision in paper form.
