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Online Payment

Fees for paid electronic services can be paid in several ways, namely by payment card, bank transfer, PAY by square, postal money order, via the eKolok application, or at a kiosk. These payment methods differ mainly in terms of the time required and the applicant’s technological equipment.

Payment Order

The list of payment channels is provided in the Payment Order, which is delivered directly to the applicant’s electronic mailbox.

The Payment Order contains the variable symbol, service name, sender’s name, basic payment information, and detailed payment information.

Payment by Card

The fastest way to make an online payment is by card through the electronic mailbox. The payment will be processed immediately.
1.    Select the “Pay by Card” option.
2.    Enter your payment card details and click the “Confirm Payment” button.
3.    Once the transaction has been successfully processed, the user will see a confirmation that the payment has been completed. The Payment Information will then be delivered to their electronic mailbox.

Instructional Video on Card PaymentOpens in a new window
Frequently Asked Questions and Answers

Payment by Bank Transfer or PAY by square

This payment method is processed by the system within 72 hours.
You can make an online payment through the applicant’s internet banking using:
1.    Bank transfer – by entering the payment details provided in the Payment Order and finally confirming the payment by signing it; or
2.    PAY by square – by scanning the QR code (two-dimensional barcode) provided in the Payment Order.
Scanning the QR code automatically transfers the payment details to the mobile internet banking application, meaning that PAY by square eliminates the risk of entering incorrect payment details.
To scan the QR code, you need a mobile phone capable of doing so (a smartphone) and a mobile banking application installed.

Payment at a Kiosk, via the eKolok Application or by Postal Money Order

Of the payment methods listed above, this option is the most time-consuming.

The payment assessment, which includes payment instructions and a postal money order, provided in the Payment Order, must be downloaded to a computer in PDF format using the “Download Payment Order in PDF” button.

The payment assessment can be paid in the following ways:

  1. print it, submit it and pay at any post office counter;
  2. print it and pay at an eKolok payment kiosk;
  3. pay via the eKolok web application – Virtual Kiosk – by entering the variable symbol;
  4. pay via the eKolok mobile application by scanning the QR code (two-dimensional barcode).

All payment options must be completed by the date specified in the Payment Order.

To scan the QR code, you need a mobile phone capable of doing so (a smartphone) and the eKolok mobile application installed. The eKolok mobile application is available for download from Google Play or the App Store. It is intended for mobile devices running Android version 4.4 or later and iOS 11.

Revised:
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